Schedule Service
Schedule Service FAQs
How do I schedule a service appointment at Clearway CDJR?
You can schedule service online in a few steps: enter your vehicle's year, make, model, and current mileage, select the service you need, let us know if you'll need a ride, then choose a day and time that works for you. Prefer to talk it through? Call our service team directly at (757) 364-0406.
What information do I need to schedule my Jeep or RAM service appointment?
To book online, have your vehicle's year, make, model, and mileage ready, along with the type of service you're requesting — whether that's an oil change, tire rotation, brake service, or something else. This helps our Mopar-certified technicians prep for your visit before you arrive.
Can I request a ride when I schedule my service appointment?
Yes. When you schedule online, you'll be asked whether you need a ride during your visit. Select that option and our team will coordinate transportation so you're not stuck waiting at the dealership while your Jeep or RAM is serviced.
Do I need to know exactly what service my vehicle needs before I schedule?
No, if you're not sure what your vehicle needs, you can note your concern (like a warning light or unusual noise) when you schedule, and our factory-trained technicians will diagnose it during your multi-point inspection. If you do know the service you're after, you can select it directly in the scheduling tool.
How far in advance should I schedule Jeep or RAM service?
It depends on the service. Routine maintenance like oil changes and tire rotations can often be scheduled just a day or two out, while larger repairs may have more limited availability. We recommend booking as soon as you know a service is due to get the day and time you want.
Can I schedule service for a vehicle that isn't a Jeep or RAM?
Yes. While Jeep and RAM are our specialty, our Mopar-certified technicians also service Chrysler, Dodge, and most other makes and models. Just enter your vehicle's details in the scheduling tool and select the service you need.
What happens after I submit my service appointment request?
Once you choose your day, time, and service details, your appointment request is sent to our service team in Franklin, VA. If anything needs to be confirmed or adjusted, we'll follow up before your visit — no surprises when you arrive.
Can I reschedule or cancel my service appointment?
Yes. If your schedule changes, call our service team at (757) 364-0406 and we'll help you find a new day and time or cancel your appointment, no hassle.